Know Your Gateway

<< Back



Listed Currencies:
  • AUD
  • BTC
  • CHF
  • EUR
  • GBP
  • JPY
  • USD

Start Date:2013-02-22

    Bitstamp Ltd
    5 New Street Square
    London EC4A 3TW
    United Kingdom

  • Nejc Kodrič (CEO, Board Member)
  • Edward Kemp (CFO)
  • David Osojnik (CTO)
  • Vasja Zupan (COO)
  • Dan Morehead (Board Chairman)
  • Damijan Merlak (Board Member)

Contact Info:
Other Locations:
  • Payment Institution:
            Bitstamp Europe S.A.
            10 rue Antoine Jans
            L-1820 Luxembourg
  • Office:
            Bitstamp USA Inc.
            99 Hudson Street, 5th Floor
            New York, NY 10013
            United States

Tags: exchange, oldest


Bitstamp is a cryptocurrency exchange based in Luxembourg. It allows trading between fiat and crypto currencies. It allows USD, EUR, BTC, LTC, ETH, XRP, and BCH deposits and withdrawals. Bitstamp offers an API to allow clients to use custom software to access and control their accounts.

The company is headed by CEO Nejc Kodrič, who co-founded the company in August 2011 with Damijan Merlak in his native Slovenia, but later moved its registration to the UK in April 2013, then to Luxembourg in 2016.

Bitstamp incorporates multiple identification and intelligence mechanisms into the customer experience to comply with country-specific and international regulations and requirements. Customers are required to provide multiple official identification documents (passport, drivers license, bank statements, bills, and more) to open new accounts, and must complete "Know Your Customer" / other questionaires and submit for approval so as to be able to withdraw funds.

In February 2014, the company suspended withdrawals for several days in the face of a distributed denial-of-service. Days after restoring service, Bitstamp temporarily suspended withdrawals for some users as a security precaution due to increased phishing attempts. In January 2015, Bitstamp suspended its service after a hack during which less than 19,000 bitcoins were stolen, reopening nearly a week later. Most customer reviews are average to positive with little evidence of any intentional fraud or malicious behaviour. A common customer complaint is the neccessity to go through the extended compliance process to withdraw deposited funds.

According to the company's website, an audit of their BTC and USD holdings was conducted at the end of 2013:

Activation: The issuing address was activated by:

As of 06/25/2018 10:00:00 (EST), Bitstamp has issued the following obligations on the XRP network:

  • AUD: -8,693.956
  • BTC: -881.923
  • CHF: -9,002.055
  • EUR: -987.778
  • GBP: -2,363.149
  • JPY: -898,909.515
  • USD: -15,072,115.828
<< Back